Maintenance


Maintenance and support

Website Support

We don't just build you a website and set you loose on your own, we offer the support to back you up when you get in the weeds. With your subscription to Restaurant Website Platform you will receive top-notch tech help from our U.S. based support team. You can rest assured that when you contact us for help, you will get quick professional support. If you find that you need some help with our services here at Restaurant Website Platform, we have a few options for you to sink your teeth into.

Online FAQ

Search through the list of the most frequently asked questions we get from restauranteurs. If your question happens to be one that we have not yet considered, drop us a note and we'll put it on the menu.

Monthly support time

Depending on the level of subscription you sign up for you will be allotted support time each month for us to manage your website.

Wiki

This is your one stop shop for all RWP platform training and help materials. View Support Wiki

Support ticketing system

We know that sometimes you will have questions or are stumped on something. So as part of every subscription to Restaurant Website Platform we include a Support Ticketing system to help you with your issue.

Quick response time

When you sign up for a subcription you will receive a response to all inquiries within 1-2 business day (9am-5pm EST Mon-Fri).

Contact us

If you can't find the answers you need with the resources above, our friendly U.S.-based agents are available to help you. To contact our support team, simply login to your account and submit a Support Ticket Request.